
SHIPPING & RETURN POLICY
SHIPPING POLICY
We offer free shipping on all orders.
* With the exception of custom requests; orders are typically processed and prepared within 72 (weekends and holidays excluded). Once your order has been shipped, you will receive a tracking number via email.
***Please note that custom orders require additional processing time. You will receive a receipt on the specifics of your custom order, please feel free to ask any questions before placing an order. Custom orders include, but are not limited to, added density over 150%, lengths over 40 inches, and custom color requests.
We strive to get your 0rder processed and shipped quickly. Please note that weather conditions, holidays, and restrictions may cause delays in dispatch. We strive to accommodate your. For the quickest response, please DM us on TikTok @topgirlhair, and we will route your inquiry accordingly.
Note to our international customers (not in the US): Although we do our best to help clients avoid paying customs fees, these may occasionally apply and will vary by location and price. Unfortunately, we have no control over these charges. *Except in remote areas. A remote area is defined as a postcode or, in the absence of postcode, a suburb/town name that is difficult to serve.


